Privacy policy overview
Your information is protected with care and transparency
Personal data we collect
We collect certain information when you interact with our site or request our services. This helps us deliver a seamless and personalised gardening experience.
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→Basic contact details submitted via forms
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→Service preferences and garden-related requests
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→Technical data like browser type and device info
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→Communications and feedback received
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→Website usage analytics and cookies
Your information is utilised only as described below, and never sold or given to unrelated third parties.
How we use your data
We use your details to process requests, improve services, communicate updates, and deliver tailored gardening care depending on your needs.
Data may also support troubleshooting, website development, or meeting legal requirements applicable in South Africa.
Your rights and choices
You can access, update, or request to delete your personal information at any time. Contact us with questions about your data rights or this privacy policy.
Right of access
Request a copy of your personal data held by us
Right of correction
Ask us to correct incomplete or inaccurate data
Right to erasure
Request deletion of your personal data records
Data portability right
Obtain and reuse your personal data in digital form
How we share your data
We never sell your personal data. It is sometimes shared securely with trusted partners to support website hosting or service delivery.
Partners are required to manage your data responsibly, keeping it safe and in line with South African requirements.
How we protect your data
Your information is stored with modern security measures and access controls in line with best practices.
We regularly review our systems for vulnerabilities and train our team in data protection.
Contact about privacy
Address: 5 Buitengracht Street, CBD, Cape Town 8001 South Africa
Phone: +27415070460
Email: content@pherolynvia.world