Terms and conditions of use
By using the Pherolynvia website and our gardening services, you agree to these terms. Please read them carefully as they form the basis of our relationship with you.
Updated December 22, 2025
Acceptance of terms
Use of our services or website constitutes acceptance of these terms. If you disagree, discontinue use immediately. Changes may be made, so review regularly for updates.
Definitions
The following clarifies terminology within these terms and conditions for your understanding.
"Website" refers to pherolynvia.world, the official online presence of our brand.
"Services" represent our professional gardening and related outdoor care provided to clients.
"User" or "client" refers to any individual accessing or engaging with our website and team.
"Team" means all staff, representatives, and others acting on behalf of Pherolynvia.
Use of our services
Our gardening team will carry out tasks to the best of their ability. We do not promise any guaranteed results, and results may vary for each outdoor space.
Eligibility
You must be 18 or older to request our services or submit contact forms online. Use is limited to South Africa unless otherwise stated.
Services are not intended for minors.
Your responsibilities
Please cooperate to ensure safe, efficient, and respectful service for all.
Prohibited uses
Certain behaviours will result in service refusal or discontinuation.
Intellectual property rights
All site content, branding, photos, text, and design elements belong to Pherolynvia unless stated otherwise. No part may be reused without written permission.
User content
You may submit questions, testimonials, or photos. You are responsible for their legality, and grant us a non-exclusive right to use them for service promotion.
How we may use your content
We may use client feedback on our website and in material promoting Pherolynvia, following privacy and consent rules.
Privacy and security of information
See our privacy policy for how we use, protect, or share your information. We do not guarantee complete security but take reasonable steps for data protection.
View privacy policyDisclaimer and limitations
We aim for accuracy but cannot promise mistake-free content or outcomes—see our full disclaimer for more info.
Important notice
No guaranteed results. Gardening outcomes depend on conditions beyond our control. Results may vary.
Limits on liability
We are not responsible for indirect loss or damages linked to the site or services except where required by law.
Indemnification
By using our services, you agree to cover reasonable costs from any breach or misuse by you of these terms.
Dispute resolution process
We resolve complaints fairly according to South African law and encourage first contacting us directly to resolve conflicts.
Arbitration
Unresolved disputes may go to independent mediation or arbitration before legal proceedings.
Neither party waives rights under South African law.
Online dispute resolution
For unresolved online disputes, you may use approved digital resolution platforms or contact local consumer offices.
Contact the team onlineSeverability
If any clause is found invalid, it will not affect the rest of these terms, which remain in force.
Entire agreement
These terms override any prior statements about our services, unless expressly provided otherwise.
Jurisdiction and applicable law
All terms are governed by and interpreted under South African law.
Termination
We may end or suspend access for violations. Users may stop use at any time. Clauses intended to remain after termination will survive.
Changes
We may revise terms for compliance or practical reasons. Check back for the latest version before engaging our services.
Contact for terms
Questions about these terms can be directed to our admin team for clarity or updates.
Contact email: content@pherolynvia.world
Phone: +27415070460
Address: 5 Buitengracht Street, CBD, Cape Town 8001 South Africa
Effective date: December 22, 2025
Version: 2.0